Reducing Unconscious Bias for Employees Opportunities for banks and credit

Opportunities for banks and credit unions to innovate and stay competitive

Regulatory requirements of CECL

we fall into the trap of bad habits and our cultural biases get in the way

the convenience of online account opening presents different types of risks that should be considered when offering this service

How should employees be trained to answer consumer’s questions

Reducing Unconscious Bias for Employees Opportunities for banks and creditBias is personal, cultural, and institutional. Bias (conscious or unconscious) is a people issue meaning it is decent people who dont see how their mental images, quick assumptions, and resulting decisions affect the opportunities and experiences of co workers. Most often, it is invisible to those who have it. The reality is that we all have biases, and our unconscious is very powerful. Unconscious bias can affect hiring, assignments, promotions,